Privacy Policy

1. Introduction

Stoneflake ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our CNC machining sourcing services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and company name when you submit a quote request or contact us.
• Technical Files: CAD drawings, 3D models, and other technical documents you upload for quote purposes.
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.

3. How We Use Your Information

We use the information we collect to:

• Process and respond to your quote requests
• Match your project requirements with appropriate suppliers in our network
• Communicate with you about your projects and our services
• Improve our website and services
• Comply with legal obligations

4. Information Sharing

We may share your information with vetted suppliers in our network solely for the purpose of providing you with quotes and manufacturing services. We do not sell your personal information to third parties. Your technical files are treated as confidential and are only shared with suppliers who need them to provide quotes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information and technical files against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information and project files for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to withdraw consent

8. Cookies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: info@stone-flake.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.